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Tampa304

join:2009-02-05
No Display
·allvoi
·Verizon Online DSL

Considering replacing my VOIP provider with ooma......

Am considering buying the ooma device. Its on sale for $214 on AMAZON.

Couple of questions to users of the ooma device.

1. How long did it take you to port your number?

2. Am on a dry loop using Westell 7500 modem, has anyone configured ooma to work with this modem?

3. I noticed that International calls with ooma is 3-4 times higher. what providers are you using to make International calls?

The main reason am with ALLVOI is they provide x number of free minutes to India and several other countries along
with unlimited(fair usage policy applies) U.S local and long distance and all this for about $14.99 plus tax(~$20) per month.

But now, their promotional plan is expiring and I fall into their regular plan where I would be paying ~$32(with taxes) every month.

Total cost going forward with my current VOIP provider: $32*12months = $384...

Initial ooma cost = $214 + $39(to port number) = $253 and cost to make International calls.

pandora
Premium
join:2001-06-01
Outland
·ooma
·Future Nine Corpor..
·Comcast

  If you make a lot of international calls, there are better VOIP solutions than Ooma. Ooma seems mostly intended for residential users who make mostly U.S. calls.

In answer to your questions:

1) It took Ooma 5 weeks to port my number, but times seem to have become a bit shorter of late.

2) I wouldn't put Ooma in front of my router, I prefer it behind the router (on the LAN).

3) If you make a lot of international calls, Ooma may not be an appropriate service.

As to Ooma costs vs what you have, it would be necessary to tally up the number of long distance minutes you expect to use every month than multiply by the Ooma rate to get an approximate expense estimate.
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."

Tampa304

join:2009-02-05
No Display
·allvoi
·Verizon Online DSL

said by pandora :
As to Ooma costs vs what you have, it would be necessary to tally up the number of long distance minutes you expect to use every month than multiply by the Ooma rate to get an approximate expense estimate.

Thanks!...You are right...So far, its has been a balancing act in finding a good, reliable VOIP provider who offers unlimited U.S local and long distance plus reasonable international calling rates...

garys_2k

join:2004-05-07
Farmington, MI
Future-Nine seems to charge about 5.9 cents/minute for calls to India, plus their domestic U.S. calls are 1 cent/minute on a pay as you go plan. Porting your number costs $25.

dcm

join:2008-09-12
Pennsylvania


1 edit
said by garys_2k See Profile :

Future-Nine seems to charge about 5.9 cents/minute for calls to India, plus their domestic U.S. calls are 1 cent/minute on a pay as you go plan. Porting your number costs $25.
Add $5 for DID + $1 for E911 (optional) per month.

dcm

join:2008-09-12
Pennsylvania

reply to Tampa304
said by Tampa304 See Profile :

Thanks!...You are right...So far, its has been a balancing act in finding a good, reliable VOIP provider who offers unlimited U.S local and long distance plus reasonable international calling rates...
Do you truly need "unlimited" U.S. outgoing? What is your monthly average for U.S. outgoing?

voipdabbler

join:2006-04-27
Kalispell, MT

reply to Tampa304
I bought Ooma this spring rather than renewing the contract with my former primary VOIP provider (I had been with them for 3 years and might have stayed longer if call quality for me hadn't gone to hell after they migrated to new servers). I don't make international calls (or even calls to Canada) so Ooma was a very affordable alternative. I have been very impressed with Ooma's call quality. (For the nay-sayers who like to predict that Ooma won't survive, it doesn't take long to recoup your investment with Oooma. My former primary provider's fees had climbed steadily since I first signed up with them. With the "regulatory fees" they've tacked on, it would have cost me over $250 to renew for another year.) If you need unlimited US calls and you've got your own PAP2 or other ATA, you could easily get an Ooma and sign up with a pay-as-you-go provider with good international rates. I've got the Ooma hub, an IP phone and a SPA3102 behind my router--all operating with no problems. (I've had a back-up pay-as-you-go provider for most of my years using VOIP--there will be hiccups with any VOIP provider that will result in service interruptions.) If you don't need unlimited US calling, then maybe all you need is a pay-as-you-go account with the provider who has the best interantional rates to the destinations that you call most frequently. Good luck.

garys_2k

join:2004-05-07
Farmington, MI
·Future Nine Corpor..
·Vonage

reply to dcm
said by dcm See Profile :

said by garys_2k See Profile :

Future-Nine seems to charge about 5.9 cents/minute for calls to India, plus their domestic U.S. calls are 1 cent/minute on a pay as you go plan. Porting your number costs $25.
Add $5 for DID + $1 for E911 (optional).
Correct!

Tampa304

join:2009-02-05
No Display

1 edit
reply to dcm
said by dcm :
Do you truly need "unlimited" U.S. outgoing? What is your monthly average for U.S. outgoing?

I don't...Outgoing depends..anywhere between 1500 min to 2500 min per month.

garys_2k

join:2004-05-07
Farmington, MI
·Future Nine Corpor..
·Vonage

said by Tampa304 See Profile :


I don't...Outgoing depends..anywhere between 1500 min to 2500 min per month.
You should be good with most any "unlimited" plan, where caps of 3000 minutes or more are the norm.

nitzan
Premium,VIP
join:2008-02-27
·ViaTalk
·Comcast

reply to garys_2k
said by garys_2k See Profile :

Future-Nine seems to charge about 5.9 cents/minute for calls to India
Actually, this is the white rate. Our grey rate is 3.4c/minute.

userofdsl

join:2000-07-31
Brighton, MA

reply to Tampa304
I find that the G711 codec sounds as good as my landline, and would rather not use anything less good.

The codec normally used by ooma doesn't sound as good as G711, although it's better than G729a or a cell phone.

Ooma lets you dial *99 before a call to get G711, intended to support fax use. In my brief tests of ooma, I could hear the difference. Ooma mentions this on their web site.

I use a good headset that makes the level of audio quality pretty obvious.


prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
·VoiceStick

reply to Tampa304
My issue with Ooma is their business plan. They generate revenue by selling you the Ooma device and by any additional services they can bill you for. At least MJ charges you at least $20/year.

I don't see how their current business model can be self-sustaining, similar to many critics of MJ. At some point, they will have met the market's demands for their product and they will not be selling any (or at least few) of their devices to generate revenue. What will happen then?

pandora
Premium
join:2001-06-01
Outland
·ooma
·Future Nine Corpor..
·Comcast

 
said by prestonlewis See Profile :

My issue with Ooma is their business plan. They generate revenue by selling you the Ooma device and by any additional services they can bill you for. At least MJ charges you at least $20/year.

I don't see how their current business model can be self-sustaining, similar to many critics of MJ. At some point, they will have met the market's demands for their product and they will not be selling any (or at least few) of their devices to generate revenue. What will happen then?
Ooma claims about 25% of their customers enroll in the premium plan. The lowest cost for the premium plan is about $100 per year. With 1/4 paying $100 per year, the average works out to a per customer charge of $25 per year.

The $25 Ooma claims to get per year on average for a customer is more than the $20 MagicJack gets per customer. Yet you consider MagicJack Viable getting $20, and Ooma not viable getting $25. The up front cost of a MagicJack is $20, the up front cost of an Ooma Scout system is $250. I assume Ooma recovers more up front than MagicJack.

Would you care to tell me how you can decide that MagicJack which gets less per year per customer and less up front per sale is viable, but Ooma which gets more per customer per year and a lot more up front somehow isn't viable?

Thanks!
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."

userofdsl

join:2000-07-31
Brighton, MA


1 edit
The problem with ooma's business plan is that it is not transparent, leaving one to guess about what is going on, based on partial information and inferences such as VC participation.

On the internet, one can find interviews with ooma executives that heavily imply that the business plan is viable, and one can also find analyses that heavily imply that the business plan is not viable. Ooma claims that they are on track for profitability this year; a recent story claimed that before the most recent cash infusion, they had very little cash left.

Fear/hope about their viability is rampant, even on their own forums.

Other than fear of revealing unfavorable information, is there something that prevents ooma, or any other company, from making complete public disclosure, on a continuing basis, of their finances? In the age of the internet, this should be easy enough to do if a company desired to do it.

Public companies are already required to make some level of disclosure, but not necessarily to a level that would provide ideal transparency. Ooma and most VoIP providers are private companies.


Adamchik

@mindspring.com

reply to Tampa304
Ooma certainly seems to be able to get funding:

»www.bizjournals.com/sanfrancisco···y20.html

I think that the system is terrific - stable, with good sound quality. I also like that you can hear the messages being left on its answering machine.

pandora
Premium
join:2001-06-01
Outland
·ooma
·Future Nine Corpor..
·Comcast

 reply to userofdsl
Ooma is a private company, as such its books are private. This is the case with virtually all private companies. Including MagicJack.

I wouldn't confuse cash flow with profitability. Ooma is undoubtedly about to ramp up production on the Telo, and needed cash. It is unlikely they would have received their new cash infusion without viability.

The Ooma plan so far seems to pull in about $25 per year per customer from premium subscription fees. It also seems to pull in about $125-$145 for the sale of the box. Monetized over a 5 year anticipated life of the Ooma hub, this would produce an income of about $50 per year per customer.

I don't know if any VOIP company is viable charging $50 per year per customer. I don't know if Ooma in particular is viable at that price. Time will tell.

What I do know is that the post I responded to, claiming Ooma had no income, when it has more than MagicJack and which claimed MagicJack was viable and Ooma not seemed a bit off the mark to me.

The question IMO is can any company, and can Ooma in particular, be viable at about $50 per year per customer?
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."


DogFace05

join:2005-12-09
Cary, NC


1 edit
We all know that you're compulsively enamored with Ooma, and that's fine. To each their own. However, there's no need to put words in other people's mouths. Nowhere in his post did prestonlewis claim that MJ in any way shape or form was "viable". Rather, if anything, he appears to also have expressed scepticism of their viability: "I don't see how their current business model can be self-sustaining, similar to many critics of MJ."

pandora
Premium
join:2001-06-01
Outland
We all know you compulsively despise Ooma ... so?

voip_user

join:2006-06-14
Middletown, CT


1 edit
1. CallCentric - 2cents/minute for US and 3 or 3.5 cents/minute for India
2. Voip.ms - 1cent/minute for US and 3.5 cents/minute for India
3. CallWithUs - 1cent/minute for US and 2 cents/minute for India

Put together an estimate of how many outgoing US/India minutes you need and we see what works best for you.
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