The wireless industry has a few bad habits. One, they like to advertise one thing, then go and do another -- including advertising services as "unlimited," when they have very clear monthly usage caps. They also like to bury clauses in user contracts that attempt to ban consumers from participating in class action lawsuits to settle complaints -- instead forcing them into binding arbitration, a faux-legal process governed by a company hired by your carrier that the majority of the time winds up with your carrier winning the dispute. MetroPCS is being sued for doing both of these things at once. The carrier is advertising their service as "contract free" when there's very clearly a contract. That might be a minor fib on its own, given MetroPCS is simply trying to highlight there's no long-term lock in or ETFs. However, the contract that does exist attempts to force the user into binding arbitration, something the courts have repeatedly told carriers they have absolutely no legal right to do.